Responsible Gaming

Gaming Should Be Entertainment

We are committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses or use gambling as an escape from personal difficulties.

Please gamble responsibly and within your means.

Age Verification

Our services are only available to individuals who are 18 years of age or over (or the legal gambling age in your jurisdiction). It is illegal for anyone under the legal age to participate in gambling activities. We employ strict age verification procedures to ensure compliance with UK and international regulations.

If you are under 18, please do not use our services.

Warning Signs of Problem Gambling

Please be aware of the following warning signs that may indicate problem gambling:

• Chasing Losses: Trying to recover losses by gambling more frequently or with larger amounts
• Hiding Gambling: Concealing the extent of your gambling from family, friends, or partners
• Spending Beyond Your Means: Gambling with money needed for essential expenses (bills, rent, food)
• Neglecting Responsibilities: Missing work, school, or important commitments due to gambling
• Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
• Escalating Stakes: Needing to gamble with increasingly larger amounts to achieve the same excitement
• Failed Attempts to Stop: Repeatedly trying and failing to cut down or quit gambling
• Borrowing Money: Taking loans or using credit to fund gambling activities
• Physical Symptoms: Sleep problems, stress-related health issues, or substance abuse

If you recognize any of these signs in yourself or someone you know, seek help immediately.

Self-Help Tools & Controls

We provide a range of tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you are willing to lose during a given timeframe
• Reality Checks: Receive regular reminders about how long you have been gambling and how much you have spent
• Session Limits: Set time restrictions on your gambling sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
• Account Suspension: Request that your account be suspended for a cooling-off period

We encourage you to use these tools proactively to manage your gambling habits responsibly.

Support & Help Organizations

If you or someone you know is struggling with problem gambling, please reach out to one of these organizations for confidential support:

United Kingdom

• GamCare – Free, confidential support and counselling for problem gambling
  www.gamcare.org.uk
  Phone: 0808 8020 133 (free helpline)
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
  Allows you to self-exclude from all GamStop-registered operators
• Gamblers Anonymous – Peer support and recovery meetings
  www.gamblersanonymous.org.uk
• National Problem Gambling Clinic – NHS-funded specialist treatment service
  Available through your GP referral

International Support Services

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

All services are confidential and free of charge. Many organizations offer multiple contact methods including telephone, email, live chat, and in-person counselling.

If You Need Help, Reach Out Today

Problem gambling is a serious issue that affects millions of people worldwide. It is treatable, and help is available. Whether you are struggling with your own gambling or concerned about someone else's, professional support organizations are ready to help.

Do not suffer in silence. Contact GamCare, GamStop, or another appropriate organization today. Taking the first step is often the hardest, but it is also the most important.

Remember: Gambling should be fun. If it stops being fun, it's time to seek help.